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Meet the Adjustment Card

Adjustment Card is a medical ID card for people who experience panic attacks.

Get Yours
GP Form
Family or Friend
Avoid queues
avoid crowds
extra space
extra Time
Toilet Access
Image of an Adjustment Card, a medical ID card for people who have panic attacks. The card is available in the UK on request of a GP

Adjustment Card is a medical ID card issued on request of the holders doctor. The card is designed for people who experience panic attacks. The card communicates adjustments that can be made to help the holder with the aim of helping to minimise the risk of experiencing a panic attack. The flip side of the card is designed to be presented in the event of a panic attack to clearly convey this and as well as providing contact information for your emergency contact. As well as issuing the card we work with a wide range of organisations to raise awareness of the card including recognising the card, making the correct adjustments and what to do in the event of a person having a panic attack. You can use your card anywhere, including airports, venues and at events.

Adjustments

These are the adjustments we can display on your card. The aim of adjustments is to help you remove as many factors that contribute toward your panic attacks.

Family or Friend

This adjustment displays that you require an essential companion. Some people find that having a trusted person with them can help them manage their panic attack triggers and provide support.

Avoid Queues

This adjustment displays that where possible you should avoid queueing. You may be shown to a priority queue or shown somewhere quiet to wait until the queue clears.

Avoid Crowds

This adjustment displays that where possible you should avoid crowds. This isn’t always possible but you may be accommodated at a quieter time or shown to a separate area.

Extra Space

This adjustment displays that you should be given extra space where possible. You may be seated somewhere with a spare seat either side of you, and have quick access to an exit.

Extra Time

This adjustment displays that you should be given extra time to not feel rushed. When interacting with staff or being asked to transition from one place to another you should be given time.

Toilet Access

This adjustment displays that where possible you should be offered access to the nearest toilet even if it is a staff only toilet. At a venue you should be seated with quick toilet access.

The flip side

The back of the card is designed to be used in and emergency when you are experiencing a panic attack.

This side of the card clearly conveys that you are having a panic attack and you need help. You shouldn’t need to explain anything as the card makes it clear that a first aider should be called.

The back of the card also displays your emergency contact so that if you are alone they can be called.

In our awareness training we specifically train staff on what to do when presented with this side of your card.

Image of the back of the card which can be shown when experiencing a panic attack to get help fast and provide your emergency contacts details.

How do I get a card?

We have tried to make getting an Adjustment Card as easy as possible, however as we are issuing a medical ID card we have to ensure that we are issuing the card only with the correct medical request. Therefore prior to issuing a card we need a signed request form from your GP. We are not medically trained and collect no medical information or reason for each adjustment. You can either print the form and ask your doctor to sign it, provide your doctor with a link to this website for them to print and sign the form, or alternatively we can contact your GP practice with your express permission.

The card costs £15 + £1.80 postage. The card is valid for 3 years. We charge for the card as we have to cover the costs of printing and administration work involved as well as helping to fund our work raising awareness of the Adjustment Card.

If you need a replacement card or would like the emergency contact details updated we charge £7.50 + £1.80 postage.

Please note that we will only issue the card with the adjustments requested by your doctor. We are not able to add any adjustments to the card that have not been requested by your GP. If you need any assistance you can email help@adjustmentcard.uk